Welcome to the Diccogebeya FAQ page! Here you’ll find quick answers to the most common questions about using our business directory platform.
General
Q: What is Diccogebeya?
A: We are an online business directory platform where users can discover, review, and connect with local businesses. Business owners can create, manage, and promote their listings through our easy-to-use tools.
Q: How do I search for a business?
A: Use the search bar on our homepage to search by business name, category, or location. You can also use filters to refine your results.
For Business Owners
Q: How do I add my business to the directory?
A: Simply click “Add Listing” on the top menu. You’ll be asked to create an account and submit details such as your business name, contact info, category, and description.
Q: Is it free to list my business?
A: Yes, we offer a free listing plan for some specific Sectors. However for other sectors and premium features such as featured listings, priority placement, or additional media uploads may require a paid plan.
Q: I found my business already listed. How can I claim it?
A: Click the “Claim Listing” button on your business page. You’ll need to verify your identity or relationship with the business. Once approved, you can manage the listing as the owner.
Q: Can I edit my listing after publishing?
A: Yes, log into your dashboard and go to “My Listings” to edit any part of your business profile at any time.
Pricing & Payments
Q: What paid plans are available?
A: We offer several pricing tiers based on features, exposure, and duration. Visit our Pricing page for details.
Q: What payment methods do you accept?
A: Payments are securely processed via offline direct bank transfer.
Reviews & Ratings
Q: How do I leave a review for a business?
A: Go to the business listing page, scroll to the reviews section, and click “Write a Review.” You’ll need an account to post.
Q: Can businesses delete negative reviews?
A: No. Reviews reflect genuine user experiences and cannot be removed by business owners. However, if a review violates our content policy, it can be reported for moderation.
Q: Are reviews moderated?
A: Yes. We may remove reviews that contain spam, offensive language, or violate our Terms of Use.
Account & Privacy
Q: Do I need an account to use the site?
A: You can browse listings without an account. However, you’ll need to sign up to post a review, create a listing, or use certain interactive features.
Q: How do I reset my password?
A: Click “Log In,” then select “Forgot Password?” and follow the instructions sent to your email.
Q: How is my personal data used?
A: We respect your privacy. Please review our Privacy Policy for full details on how we collect and use data.
Technical & Support
Q: I’m having trouble submitting my listing. What should I do?
A: Make sure all required fields are filled. If the issue persists, please contact us at support@diccogebeya.heptaa.com.
Q: How can I contact support?
A: You can reach our support team at support@diccogebeya.heptaa.com or via our Contact Us page.
Location-Based Features
Q: Can I search by city or zip code?
A: Yes! Use the location filter in the search bar or sidebar to find businesses near you.
Q: Does the map view show all listings?
A: The map view displays listings based on your search filters and location preferences.