Welcome to Dicco privacy policy page. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our business directory website www.diccogebeya.heptaa.com and use our related services.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

a. Information You Provide

Business Listings: When you create a business profile, we collect data such as business name, address, phone number, website, category, hours, and description.
User Accounts: If you sign up as a user, we may collect your name, email address, password, and other profile details.
Contact Forms & Support: Information you provide when you contact us, request support, or submit feedback.

b. Information We Automatically Collect

Device & Usage Data: IP address, browser type, pages viewed, time spent on our site, referring URLs.
Cookies & Tracking Technologies: We use cookies and similar tools to enhance your experience and gather analytics.

c. Third-Party Information

We may receive data from third-party platforms or services if you integrate or log in via Google, Facebook, or other partners.

2. How We Use Your Information

We use your information to:

Publish and manage business listings.
Respond to inquiries, reviews, and support requests.
Improve the functionality, performance, and user experience of our site.
Send important notifications (e.g., account updates, new features).
Conduct analytics and research to improve our services.
Prevent fraud and enforce our terms.

3. Sharing Your Information

We do not sell your personal information. However, we may share information with:

Public Users: Business listings, reviews, and some user-submitted content may be visible to all visitors.
Service Providers: Trusted vendors that support our platform (e.g., hosting, analytics, customer service).
Legal Obligations: Authorities or regulators when legally required, such as for law enforcement or fraud investigations.
Business Transfers: In the event of a merger, sale, or acquisition, user data may be transferred to a successor entity.

4. Cookies and Tracking

We use cookies and similar technologies for:

Site functionality (e.g., keeping you logged in)
Analytics (e.g., Google Analytics)
Marketing and advertising (where applicable)

You can manage cookie preferences through your browser settings or via our cookie banner.

5. Your Privacy Choices

Access & Correction: You may access and update your personal information by logging into your account.
Opt-Out: You may opt out of email marketing via the “unsubscribe” link.
Account Deletion: You can request deletion of your account by contacting support at support@diccogebeya.heptaa.com.

6. Data Security

We implement industry-standard safeguards to protect your data. However, no system is completely secure. Use caution when sharing personal information.

7. International Users

If you access our website from outside Ethiopia, please note that your information may be transferred to and processed in Ethiopia, where data protection laws may differ.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Third-Party Links

Our website may contain links to other websites not controlled by us. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated effective date.

11. Contact Us

If you have questions or concerns about this policy, please contact us at:

Dicco
Atote square,Awassa
Email: support@diccogebeya.heptaa.com
Phone: 0964939156

Effective Date: 05/01/2025
Last Updated: 06/15/2025
Website: www.diccogebeya.heptaa.com